Frequently Asked Questions
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What is GreenLine?
GreenLine is a commitment to purity and accountability. By using the app and firewall, you commit to a standard of purity — to yourself, your family, and your accountability partners. GreenLine blocks inappropriate content and flags highly suspicious behaviour, keeping everyone you care about protected and honest.
What devices does GreenLine support?
GreenLine currently works on Android and iOS phones. Support for Windows and macOS is coming soon. Download the app from the Google Play Store or Apple App Store to get started.
Does filtering still work on mobile data?
Yes. Because filtering runs through a VPN tunnel, it works on any internet connection — Wi-Fi, mobile data, or public hotspots.
Can my child bypass GreenLine?
GreenLine is designed to be tamper-resistant. However, uninstalling the app outside of Google Family Link or Apple Screen Time can bypass protection — we strongly recommend enabling these controls. If a device goes offline or stops checking in, you and your accountability partners will be notified. You'll also be alerted if the VPN connection is dropped.
Is there a free trial?
Yes — all plans include a 7-day free trial. No credit card required to start.
How do I cancel?
You can cancel anytime from your account dashboard. Your protection stays active until the end of your billing period.
What payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard) via Paystack, as well as Apple Pay for iOS subscribers.
Is my data private?
We log DNS queries so you can view activity reports in your dashboard. We do not sell your data to third parties. See our Privacy Policy for full details.
Still have a question?
Send us a message and we'll get back to you within one business day.